FAQ

Most frequently asked questions and answers

Do you accept returns?

Yes, we accept returns within 10 days of delivery for a refund. Fill out the form on the Contact Us page if you would like to return purchased goods. Some quick things to note:

  • Clothing items must be unworn and unwashed, with all tags still attached.
  • Items must be returned in original packaging.
  • pleases do not send returns to the address we shipped from.
  • shipping cost is nonrefundable.

For full details see our Refund and Returns Policy

How do I know when my purchase will arrive?

Shipping typically takes from 3-4 weeks. Items may arrive separately as we ship from multiple warehouses.

We give you a shipping tracking number with your order confirmation, so make sure to check your email for it. We also send updates regarding your order to the email used in checkout.

Do you ship internationally?

Yes, we do! Items may take longer to deliver, and shipping rates are a little higher.

How do I return my purchase?

You will need to fill out the Contact Us form, after which we will contact you via email for further instructions. Make sure your item is eligible for a return by checking out our Refund and Returns Policy page.

I have a question and can’t find the answer

If you have a specific question that you would like us to answer, you can head over to the Contact Us page. Fill out the form there, and support will get back to you via email within 1-2 days.